We Handle Your Roof Insurance Claim

Storm damage? Don't navigate insurance alone. We document damage, meet with adjusters, and maximize your claim. No upfront costs.

How Pro-Tec Helps with Insurance Claims

We've helped hundreds of Phoenix homeowners successfully file claims and get the roof repairs they need.

1

Free Storm Damage Inspection

We inspect your roof at no charge and document all damage with high-resolution photos and detailed notes.

What We Do:
  • Complete exterior and interior inspection
  • Photo documentation from multiple angles
  • Detailed damage report for your records
2

Insurance Documentation Package

We prepare comprehensive documentation that insurance adjusters need to approve your claim.

What We Do:
  • Detailed scope of work and measurements
  • Industry-standard repair cost estimates
  • Before photos showing extent of damage
3

Meet with Insurance Adjuster

We coordinate with your adjuster and attend the inspection to ensure nothing is missed.

What We Do:
  • Schedule and attend adjuster meeting
  • Point out all damage areas
  • Answer technical roofing questions
4

Review & Supplement Claims

If the initial estimate is too low, we file supplements with additional documentation.

What We Do:
  • Review insurance estimate line by line
  • Identify missed or undervalued items
  • Submit supplemental claims with evidence
5

Complete the Repairs

Once approved, we handle all repairs with quality materials and expert workmanship.

What We Do:
  • Match or upgrade roofing materials
  • Complete work per approved scope
  • Provide warranty documentation

Types of Storm Damage We Document

Phoenix monsoons and severe weather can cause various types of roof damage

Wind Damage

  • Missing or blown-off shingles
  • Lifted or creased shingles
  • Damaged flashing
  • Debris impact marks

Hail Damage

  • Dents or bruises on shingles
  • Granule loss exposing asphalt
  • Cracked or broken shingles
  • Damaged vents and flashing

Water Damage

  • Interior ceiling stains
  • Attic moisture or mold
  • Damaged insulation
  • Rotting roof decking

UV/Heat Damage

  • Excessive granule loss
  • Curled or cupped shingles
  • Cracked shingle edges
  • Faded or discolored areas

Debris Impact

  • Punctures or tears
  • Broken or dislodged shingles
  • Damaged gutters or flashing
  • Structural indentations

Age-Related Wear

  • Widespread shingle deterioration
  • Multiple leak points
  • Significant granule loss
  • Compromised integrity

What Does Homeowners Insurance Typically Cover?

Usually Covered

  • Wind damage (including monsoons)
  • Hail damage
  • Fire or smoke damage
  • Falling objects (trees, debris)
  • Weight of snow or ice
  • Sudden accidental damage
  • Vandalism
  • Lightning strikes

Usually NOT Covered

  • Normal wear and tear
  • Poor maintenance
  • Gradual deterioration
  • Cosmetic damage
  • Pre-existing conditions
  • Improper installation
  • Earthquake damage (needs rider)
  • Flood damage (needs separate policy)

Important: Every insurance policy is different. We review your specific coverage and help you understand what's included. We work with all major insurance companies in Arizona.

Common Insurance Claim Mistakes to Avoid

❌ Mistake #1: Waiting Too Long to File

Why It's Bad:

Most policies require claims within 1 year. Evidence deteriorates over time.

✓ Our Solution:

We inspect and document damage immediately after storms.

❌ Mistake #2: Not Documenting All Damage

Why It's Bad:

Adjusters only pay for what's documented. Hidden damage gets missed.

✓ Our Solution:

Our 25-point inspection catches everything, including interior damage.

❌ Mistake #3: Accepting First Estimate Without Review

Why It's Bad:

Initial estimates often miss items or use incorrect pricing.

✓ Our Solution:

We review every line item and file supplements when needed.

❌ Mistake #4: Making Repairs Before Inspection

Why It's Bad:

Emergency tarps are OK, but permanent repairs destroy evidence.

✓ Our Solution:

We provide emergency tarping while preserving damage for adjusters.

❌ Mistake #5: Not Meeting with the Adjuster

Why It's Bad:

Adjusters work fast. Without an expert present, damage gets missed.

✓ Our Solution:

We attend adjuster meetings and ensure thorough inspections.

❌ Mistake #6: Signing Away Claim Rights

Why It's Bad:

Some contractors want you to assign benefits or sign contracts early.

✓ Our Solution:

We never pressure you. You stay in control of your claim.

Insurance Claim FAQs

Do you charge for insurance claim assistance?

No. Our inspection and claim documentation are FREE. We only get paid if your claim is approved and you choose us for the repairs. No upfront costs, no obligations.

Will filing a claim raise my insurance rates?

Maybe, but often only slightly. In Arizona, storm damage claims typically have minimal impact on rates. The cost of NOT fixing your roof is usually much higher than any potential rate increase.

What if my claim is denied?

We help you understand why it was denied and, if appropriate, file an appeal with additional documentation. Some denials can be overturned with better evidence.

Do I have to use my insurance deductible?

Yes, deductibles are required by law in insurance-covered repairs. Be wary of contractors who offer to "waive" or "cover" your deductible - this is insurance fraud.

How long does the claim process take?

Typically 2-6 weeks from initial inspection to claim approval. We expedite whenever possible and keep you updated throughout the process.

Can I choose my own contractor?

Yes! You have the right to choose any licensed contractor. Insurance companies cannot require you to use their "preferred" contractors.

Why Homeowners Trust Pro-Tec with Insurance Claims

📋

Expert Documentation

We know exactly what insurance companies need to approve claims.

💬

Clear Communication

We explain the process in plain English and keep you informed.

🤝

No Pressure

You decide if and when to file. We provide honest recommendations.

Proven Track Record

4.8★ rating with hundreds of successful insurance claims.

Licensed ROC #336070 • Insured • Bonded • BBB A+ Rated

Storm Damage? Let Us Help with Your Claim

Free inspection and documentation. No upfront costs. We handle the insurance paperwork so you don't have to.

Available 24/7 for emergency storm damage • Serving Phoenix and surrounding areas