Customer Reviews & Testimonials

Pro-Tec handled our insurance claim from start to finish. After monsoon damage, they documented everything perfectly, met with our adjuster, and got our claim approved. The new roof looks amazing and was completed in just one day! The crew was professional, respectful, and cleaned up everything. Highly recommend for insurance claims.

Outstanding service from consultation to completion. They explained every option, showed us material samples, and provided a detailed quote with no pressure. Installation was smooth - they arrived on time, worked efficiently, and finished in one day. The quality of workmanship is excellent. Worth every penny!

Called them after severe wind damage during a monsoon. They came out THE SAME DAY and had temporary protection up within hours. Permanent repair was completed two days later. Their emergency response saved us from major water damage. Can't thank them enough for their quick action and quality work.

We were buying a home and needed an honest roof assessment. Pro-Tec provided a detailed inspection with photos and a written report within 24 hours. They pointed out a few minor issues the seller needed to address but said overall the roof was in good shape. Honest, thorough, and reasonably priced. Will use them for future needs.

From quote to completion, everything was perfect. They worked with our HOA to get approval, ordered matching shingles, and scheduled around our vacation. The roof is beautiful, and our home value increased significantly. The lifetime warranty gives us peace of mind. Professional team all around!

Hail damage from a spring storm. Pro-Tec's insurance claim assistance was invaluable. They documented every dent, met with the adjuster (who tried to lowball us), and successfully supplemented the claim for the full amount needed. We ended up with a complete roof replacement and only paid our deductible. Expert claim handlers!

Had a leak around our chimney that other companies couldn't fix. Pro-Tec diagnosed the problem (improper flashing), explained the solution, and fixed it right. No more leaks, even during heavy rain. Fair pricing and excellent workmanship. Finally found a roofer who knows what they're doing!

Our 25-year-old roof needed replacement. Pro-Tec provided three material options with pros/cons of each. We chose GAF Timberline HDZ and couldn't be happier. Installation crew was incredibly efficient - roof off and new one on in a single day. Magnetic cleanup sweep found every nail. Impressive operation!

Great inspection service. The inspector was thorough and found some issues we didn't know about. Report was detailed with photos. Only minor complaint is it took 36 hours to get the report instead of promised 24 hours, but the quality made up for it. Would recommend.

Bilingual service was a huge plus for my parents who speak Spanish. The team communicated clearly in both languages, ensuring everyone understood the process. Professional, courteous, and skilled. My parents are thrilled with their new roof and felt comfortable throughout the entire process.

Insurance approved our claim thanks to Pro-Tec's excellent documentation. The whole process was stress-free. They handled all communication with insurance, answered all our questions, and the installation was flawless. The warranty paperwork was registered for us automatically. Top-notch service from start to finish!

Roof leak during monsoon season - water was coming into our living room. Called Pro-Tec at 7pm and they had someone there by 9pm with emergency tarping. Permanent repair completed two days later. Their 24/7 emergency service saved our home from serious water damage. Grateful for their quick response!